Privacy policy

Last Updated: 1st April 2025

Oxford Cylinder Head Centre (OCHC) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make purchases, or engage with our services.

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses.

• Transaction Data: Payment details (processed securely via third-party payment providers), purchase history, and order details.

• Technical Data: IP address, browser type, operating system, and website usage data collected via cookies.

• Marketing Preferences: Your preferences for receiving marketing communications from us.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfil orders, including payment processing and delivery.

• To provide customer support and respond to inquiries.

• To improve our website, services, and customer experience.

• To send marketing communications if you have opted in.

• To comply with legal and regulatory requirements.

3. How We Protect Your Information

We implement security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Third-party service providers who assist in processing payments, delivering orders, or hosting our website.

• Legal or regulatory authorities if required by law.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

For any questions about this Privacy Policy, please contact us at:

Oxford Cylinder Head Centre 
Unit 1, Paynes Building 
Oakfield Industrial Estate 
Eynsham 
Oxfordshire 
OX29 4AW

Phone: 07535181072
Email: ochc@amiesengineering.co.uk